Managing contact moments (quick guide)
Contact moments come in different categories and types. They are fully manageable by type and brand. From calculation moment and...
Contact moments
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Setting the criteria to calculate and send a contact moment
For each contact moment, it is possible to set the criteria on which it should be calculated for shipping or for the... -
Set and customise the messages the customer receives
Messages received by customers can be fully customised in the Contact module. Both the e-mail and the SMS are adjustable to...