Sending a spontaneous message (quick guide)
A spontaneous message is a contact moment that usually cannot be calculated with the data from the DMS. It can...
Spontaneous message
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Thanking for positive feedback
If you receive great feedback from your customer, you can use an impromptu message to thank your customer for the... -
Activate assistance period
If you want to activate one-year assistance for a customer, you can do so provided the brand is affiliated to... -
Send Service2Sales to sales
Through Service2Sales (S2S), it is possible to pass on a customer sending a buy signal to sales ter... -
Pick up and Delivery contact moment
To confirm an appointment to a customer whose car is to be picked up and returned, it is... -
Part in backorder process
If a part or spare part cannot be delivered immediately, you will keep your customer informed via an automated message stream,...