Selecting service / recall actions

This function allows you to make a selection of cars to which an open service or recall campaign applies. The campaign information is kept up-to-date by the importer.

Go to the 'selections' menu in the main 'your relations' menu.

Step 1

Click on the 'make new selection' button

Step 2

Select the make and model whose open actions you want to view

Click the option to select the open actions

Further complete the selection as you wish using the date filters and click the 'make selection' button

1. The number of customers and cars with open action are mentioned
2. If you want to know what actions have been found, click on the service and recall button

Step 3

To refine the selection, click on the service and recall campaign button as shown above.

Select the campaigns on which you want to adjust your selection.

After you confirm your selection, a new count will be created. You can view your customers or cars that meet the criteria.

1. click this button to open the customers in a popup
2. click on this button to open the cars from the selection

Step 4

Save the selection for an eDM (1) or as a call list (2)