{"id":1602,"date":"2023-07-10T14:15:18","date_gmt":"2023-07-10T13:15:18","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&p=1602"},"modified":"2025-06-08T22:37:39","modified_gmt":"2025-06-08T21:37:39","slug":"service-recall-acties-selecteren","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/service-recall-acties-selecteren\/","title":{"rendered":"Selecting service \/ recall actions"},"content":{"rendered":"

This function allows you to make a selection of cars to which an open service or recall campaign applies. The campaign information is kept up-to-date by the importer.<\/strong><\/p>\n\n\n\n

Go to the 'Selections' menu in the main 'Customers' menu.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Step 1<\/h2>

Click on the 'make new selection' button<\/p>

\"\"<\/figure>

Step 2<\/h2>

Select the make and model whose open actions you want to view<\/p>

\"\"<\/figure>Click the option to select the open actions<\/p>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Further complete the selection as you wish using the date filters and click the 'make selection' button<\/p>\n\n\n\n

    \n
  1. The number of customers and cars with open action are mentioned<\/li>\n\n\n\n
  2. If you want to know what actions have been found, click on the service and recall button<\/li>\n<\/ol>\n\n\n\n
      <\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      Step 3<\/h2>\n\n\n\n

      To refine the selection, click on the service and recall campaign button as shown above.<\/p>\n\n\n\n

      Select the campaigns on which you want to adjust your selection.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      After you confirm your selection, a new count will be created. You can view your customers or cars that meet the criteria.<\/p>\n\n\n\n

        \n
      1. click this button to open the customers in a popup<\/li>\n\n\n\n
      2. click on this button to open the cars from the selection<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        Step 4<\/h2>\n\n\n\n

        Save the selection for an eDM (1) or as a call list (2)<\/p>\n\n\n\n

        \"\"<\/figure>","protected":false},"excerpt":{"rendered":"

        Met deze functie kunt u een selectie maken van auto’s waarop een openstaande service- of recall actie van toepassing is. De campagne informatie wordt door de importeur up-to-date gehouden. Ga naar het menu ‘selecties’ in het hoofdmenu ‘uw relaties’. Stap 1 Klik op de knop ‘maak nieuwe selectie’ Stap 2…<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[28],"ht-kb-tag":[88],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1602"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=1602"}],"version-history":[{"count":6,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1602\/revisions"}],"predecessor-version":[{"id":2053,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1602\/revisions\/2053"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=1602"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1602"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}