{"id":1637,"date":"2023-09-04T14:58:41","date_gmt":"2023-09-04T13:58:41","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&p=1637"},"modified":"2025-06-11T07:40:11","modified_gmt":"2025-06-11T06:40:11","slug":"pick-up-and-delivery-contactmoment","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/pick-up-and-delivery-contactmoment\/","title":{"rendered":"Pick up and Delivery contact moment"},"content":{"rendered":"

To confirm an appointment to a customer whose car is to be picked up and returned, the 'Pickup and Delivery' contact moment has been developed.<\/p>\n\n\n\n

Step 1<\/strong><\/h2>\n\n\n\n

Select \u00b4Pickup and delivery<\/strong>\u00b4 as a spontaneous message<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2<\/strong><\/h2>\n\n\n\n

Find the customer by looking for the first letters of their name and select it by clicking on the line.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 3<\/strong><\/h2>\n\n\n\n

Select medium \u00b4Email'<\/strong>\u00b4<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 4<\/strong><\/h2>\n\n\n\n

Fill in the fields by clicking on them and click \u00b4Update<\/strong>\u00b4<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 5<\/strong><\/h2>\n\n\n\n

Check the setup of the email and click \u00b4Send<\/strong>\u00b4. If necessary, fill in another email address of the person who should receive a copy.<\/p>","protected":false},"excerpt":{"rendered":"

Om een afspraak te bevestigen aan een klant van wie de auto moet worden opgehaald en worden teruggebracht is het contactmoment ‘Pickup and Delivery’ ontwikkeld. Stap 1 Selecteer \u00b4Pickup and Delivery\u00b4 als spontaan bericht Stap 2 Zoek de klant door de eerste letters van de naam te zoeken en selecteer…<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1637"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=1637"}],"version-history":[{"count":7,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1637\/revisions"}],"predecessor-version":[{"id":2073,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1637\/revisions\/2073"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=1637"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1637"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}