{"id":1726,"date":"2025-06-02T20:20:10","date_gmt":"2025-06-02T19:20:10","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&p=1726"},"modified":"2025-06-03T20:41:36","modified_gmt":"2025-06-03T19:41:36","slug":"service2sales-verzenden-naar-sales","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/service2sales-verzenden-naar-sales\/","title":{"rendered":"Send Service2Sales to sales"},"content":{"rendered":"

Through Service2Sales (S2S), it is possible to pass on a customer who sends a buy signal to sales for follow-up. Depending on the brand and setting, this sales lead is prepared in the Contact module follow-up or in an external system for further follow-up.<\/strong><\/p>\n\n\n\n

The S2S as a spontaneous message can be activated in the contact moment menu.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 1<\/strong><\/h2>\n\n\n\n

Select Service2Sales via workshop appointment<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2<\/strong><\/h2>\n\n\n\n

Find and select customer<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 3<\/strong><\/h2>\n\n\n\n

Fill in the fields and click 'Send'<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The lead is prepared in the sales follow-up list or automatically sent to an external system to follow up leads.<\/p>","protected":false},"excerpt":{"rendered":"

Service2Sales (S2S) allows you to pass on a customer who has indicated an interest in purchasing to the sales team for follow-up. Depending on the brand and the settings, this sales lead is prepared in the Contact Module\u2019s follow-up section or in an external system for further follow-up. S2S as a spontaneous\u2026<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1726"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=1726"}],"version-history":[{"count":3,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1726\/revisions"}],"predecessor-version":[{"id":1802,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1726\/revisions\/1802"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=1726"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1726"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}