{"id":1732,"date":"2025-06-02T20:29:51","date_gmt":"2025-06-02T19:29:51","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=1732"},"modified":"2025-06-03T17:07:39","modified_gmt":"2025-06-03T16:07:39","slug":"assistance-periode-activeren","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/assistance-periode-activeren\/","title":{"rendered":"Activate assistance period"},"content":{"rendered":"<p><strong>If you want to activate one-year assistance for a customer, you can do so provided that the brand is affiliated with a roadside assistance provider. At the time the contact moment is displayed then it is possible to activate a year's assistance.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"482\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en.png\" alt=\"\" class=\"wp-image-1727\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en.png 965w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-300x140.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-768x358.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-50x23.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-18x8.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-60x28.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-en-100x47.png 100w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 1<\/strong><\/h2>\n\n\n\n<p>Select 'Activation SARA period'. <br><em>SARA stands for Service Activated Roadside Assistance.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"921\" height=\"598\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara.png\" alt=\"\" class=\"wp-image-1733\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara.png 1777w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-300x96.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-1024x328.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-768x246.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-1536x493.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/en-sara-100x32.png 100w\" sizes=\"(max-width: 921px) 100vw, 921px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 2<\/strong><\/h2>\n\n\n\n<p>Find and select customer<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153.png\" alt=\"\" class=\"wp-image-1729\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153.png 1887w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-300x93.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-1024x319.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-768x239.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-1536x478.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-04-093153-100x31.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 3<\/strong><\/h2>\n\n\n\n<p>Select the new start date of the assistance period and click 'Save'<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"671\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1.png\" alt=\"\" class=\"wp-image-1734\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1.png 954w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-300x223.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-768x571.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-50x37.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-16x12.png 16w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-60x45.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/act-sara-en-1-100x74.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Wilt u een jaar assistance activeren voor een klant, dan kan dat op voorwaarde dat het merk is aangesloten bij een pechhulpverlener. Op het moment dat het contactmoment in beeld staat dan is het mogelijk om een jaar assistance te activeren. Stap 1 Selecteer &#8216;Activatie SARA periode&#8217;. SARA staat voor&#8230;<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1732"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=1732"}],"version-history":[{"count":3,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1732\/revisions"}],"predecessor-version":[{"id":1799,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1732\/revisions\/1799"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=1732"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1732"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}