{"id":1965,"date":"2025-06-07T12:10:59","date_gmt":"2025-06-07T11:10:59","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&p=1965"},"modified":"2025-06-07T12:12:27","modified_gmt":"2025-06-07T11:12:27","slug":"permissies-bekijken-of-instellen-van-een-klant","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/permissies-bekijken-of-instellen-van-een-klant\/","title":{"rendered":"Viewing or setting permissions of a customer"},"content":{"rendered":"

To view and\/or modify a permissions, you should search for your clients via the search menu. From there, you can unsubscribe your client from receiving messages or block them altogether.<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Search for the customer via the menu and select once you have found the customer.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

At the bottom of the page you will find the permissions for sending messages such as these<\/p>\n\n\n\n

    \n
  • have been determined by the customer in response to previously received messages<\/li>\n\n\n\n
  • are stored by your company for the customer in the DMS<\/li>\n\n\n\n
  • have been set by you on the customer in the Contact module<\/li>\n<\/ul>\n\n\n\n

    There are several options for capturing permissions, including, for example, through a permission management system that your company might use.<\/p>\n\n\n\n

    Permissions in the Contact module<\/h2>\n\n\n\n
      \n
    1. Unsubscribed from receiving commercial messages<\/li>\n\n\n\n
    2. unsubscribed from receiving car-related messages<\/li>\n\n\n\n
    3. Blocked \n
        \n
      • Through your DMS<\/li>\n\n\n\n
      • By you through this screen<\/li>\n\n\n\n
      • Through the Contact module, for example, if more than x cars are linked to the customer or at car dealerships.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • If you want to keep blocked customers in view anyway, you can do so by checking this option. A block is independent of e-mail permissions.<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>","protected":false},"excerpt":{"rendered":"

        Om een permissies te bekijken en\/of aan te passen kunt u het beste uw klanten zoeken via het zoekmenu. Van daaruit kunt u uw klant uitschrijven voor het ontvangen van berichten of in het geheel blokkeren. Zoek de klant via het menu op en selecteer zodra u de klant hebt…<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[27],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1965"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=1965"}],"version-history":[{"count":2,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1965\/revisions"}],"predecessor-version":[{"id":1968,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/1965\/revisions\/1968"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=1965"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1965"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}