{"id":200,"date":"2022-07-20T09:52:16","date_gmt":"2022-07-20T08:52:16","guid":{"rendered":"http:\/\/help.contactmodule.com\/?post_type=ht_kb&p=200"},"modified":"2025-06-04T07:27:34","modified_gmt":"2025-06-04T06:27:34","slug":"klantinformatie","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/klantinformatie\/","title":{"rendered":"Viewing customer and car information"},"content":{"rendered":"

From the send list, it is possible to view all present customer and car information. Not only basic data can be viewed, but also contact history and data changes can be viewed from here.<\/strong><\/p>\n\n\n\n

Click on the customer's name<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Customer details<\/strong><\/h2>\n\n\n\n

The personal data is displayed, including the permissions that you, as a dealer, can modify yourself if desired.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Car information<\/strong><\/h2>\n\n\n\n

The car data from the DMS is displayed, including maintenance dates, MOT data and warranty dates (via the tab).
<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Contact history<\/h2>\n\n\n\n

All sent contact moments can be found in this overview.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Follow-up history<\/h2>\n\n\n\n

All recorded call times can be viewed in the call list history tab.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Recorded data changes<\/h2>\n\n\n\n

All mutations are tracked in the Contact module. These can be viewed in the data mutations tab.<\/p>\n\n\n\n

\"\"<\/figure>","protected":false},"excerpt":{"rendered":"

Vanuit de verzendlijst is het mogelijk om alle aanwezige informatie van de klant en de auto te bekijken. Niet alleen de basisgegevens zijn inzichtelijk, ook de contacthistorie en datamutaties zijn vanaf hier in te zien. Klik op de naam van de klant Klantgegevens De persoonsgegevens worden weergegeven, inclusief de permissies…<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[21,22],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/200"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=200"}],"version-history":[{"count":8,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/200\/revisions"}],"predecessor-version":[{"id":1826,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/200\/revisions\/1826"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=200"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=200"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}