{"id":2630,"date":"2025-10-09T08:40:35","date_gmt":"2025-10-09T07:40:35","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=2630"},"modified":"2025-10-10T22:02:12","modified_gmt":"2025-10-10T21:02:12","slug":"verschillende-e-mail-afzenders-instellen-op-uw-contactmomenten","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/verschillende-e-mail-afzenders-instellen-op-uw-contactmomenten\/","title":{"rendered":"Set different e-mail senders on your contact moments"},"content":{"rendered":"<p>In the contact moments, you can set which profile you want a message to be sent from. From your general e-mail address, your sales e-mail or after sales e-mail.<\/p>\n\n\n\n<p><strong>Instructions:<\/strong><\/p>\n\n\n\n<ul>\n<li>From the main menu, select '<strong>contact<\/strong>' the option '<strong>contact moments<\/strong>&#8216;<\/li>\n\n\n\n<li>Select a contact moment created in your customer journey<\/li>\n\n\n\n<li>Click on the button '<strong>customise<\/strong>' to open the stup of the contact moment<\/li>\n\n\n\n<li>In the menu '<strong>shipping profile<\/strong>' you can select from which profile the message should be sent: General, Sales or After Sales<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"627\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5.png\" alt=\"\" class=\"wp-image-2631\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5.png 840w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-300x224.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-768x573.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-50x37.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-16x12.png 16w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-60x45.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-100x75.png 100w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p><strong>Overview of set e-mail addresses<\/strong><\/p>\n\n\n\n<ul>\n<li>click on '<strong>my profile<\/strong>' at the top left of the screen<\/li>\n\n\n\n<li>click on the button '<strong>send e-mail profiles<\/strong>&#8216;<\/li>\n\n\n\n<li>the set sender e-mail addresses are displayed<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"317\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6.png\" alt=\"\" class=\"wp-image-2632\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6.png 631w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-300x151.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-50x25.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-18x9.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-60x30.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-100x50.png 100w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/figure>\n\n\n\n<p><strong>Customise e-mail profiles<\/strong><\/p>\n\n\n\n<p>It is possible to have an adjustment performed by MarketingFX on your e-mail profiles. It is not possible to perform this yourself. Adjustments will be made for you free of charge.<\/p>","protected":false},"excerpt":{"rendered":"<p>In de contactmomenten kunt u instellen vanaf welk profiel u een bericht wilt laten versturen. Vanaf uw algemene e-mail adres, uw sales e-mail of after sales e-mail. Instructies: Overzicht van ingestelde e-mail adressen E-mail profielen aanpassen Het is mogelijk om een aanpassing uit te laten voeren door MarketingFX op uw&#8230;<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[108,26],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2630"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=2630"}],"version-history":[{"count":2,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2630\/revisions"}],"predecessor-version":[{"id":2638,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2630\/revisions\/2638"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=2630"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2630"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}