{"id":2667,"date":"2025-10-10T14:32:51","date_gmt":"2025-10-10T13:32:51","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=2667"},"modified":"2025-10-10T22:00:23","modified_gmt":"2025-10-10T21:00:23","slug":"e-mail-niet-afgeleverd-automatisch-naar-de-bellijst","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/e-mail-niet-afgeleverd-automatisch-naar-de-bellijst\/","title":{"rendered":"Email not delivered? Automatically to the call list."},"content":{"rendered":"<p>If a contact cannot be delivered as an e-mail, the contact is automatically placed in the call list. So you can still bring the contact moment to your customer's attention.<\/p>\n\n\n\n<p><strong>Instructions<\/strong><\/p>\n\n\n\n<ul>\n<li>Click on 'call list' in the 'contact moment' main menu<\/li>\n\n\n\n<li>Click on 'contact moment - email not delivered'<\/li>\n\n\n\n<li>Call the customer if you feel this is necessary and uncheck or delete the line<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"169\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-1024x169.png\" alt=\"\" class=\"wp-image-2668\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-1024x169.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-300x50.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-768x127.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-50x8.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-18x3.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-60x10.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-100x17.png 100w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23.png 1526w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Tip<\/strong>!<\/p>\n\n\n\n<p>If you do not see the contact moment in the list view, click the menu at the top right and select the fields you want to see in your screen. These will be remembered. By the way, the order of the fields can be determined by moving them around in the menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"183\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24.png\" alt=\"\" class=\"wp-image-2669\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24.png 472w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-300x116.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-50x19.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-18x7.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-60x23.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-100x39.png 100w\" sizes=\"(max-width: 472px) 100vw, 472px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>If a contact event, such as an email, cannot be delivered, it is automatically added to the call list. This allows you to bring the contact event to your customer\u2019s attention at a later date. Instructions Tip! If you cannot see the contact in the list view, click on the menu in the top right-hand corner and select\u2026<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[108,21,22],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2667"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=2667"}],"version-history":[{"count":1,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2667\/revisions"}],"predecessor-version":[{"id":2670,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/2667\/revisions\/2670"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=2667"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2667"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}