{"id":304,"date":"2022-07-20T11:52:41","date_gmt":"2022-07-20T10:52:41","guid":{"rendered":"http:\/\/help.contactmodule.com\/?post_type=ht_kb&p=304"},"modified":"2025-06-15T08:11:39","modified_gmt":"2025-06-15T07:11:39","slug":"uitgeschreven-voor-auto-gerelateerde-berichten","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/uitgeschreven-voor-auto-gerelateerde-berichten\/","title":{"rendered":"Unsubscribe or subscribe again to receive messages"},"content":{"rendered":"

Customers who have unsubscribed from receiving messages can be found with their e-mail and time of unsubscription in the two tabs in the block list. You can unsubscribe customers from receiving messages yourself or re-subscribe with your customer's permission.<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Overview with unsubscribed customers<\/h2>\n\n\n\n

The two deregistration tabs list the customers who have deregistered. You can download the list by deregistration type.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Unsubscribing a customer<\/h2>\n\n\n\n

Find the customer via the main menu under 'your relations'. Tick the deregistration<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Re-enrolling a customer<\/h2>\n\n\n\n

Find the customer via the main menu under 'your relations'. Uncheck the unsubscribe.<\/p>\n\n\n\n

Note! <\/strong>re-enrolling the customer without explicit consent, you are not complying with the privacy regulations and are in breach.<\/p>\n\n\n\n

\"\"<\/figure>","protected":false},"excerpt":{"rendered":"

Customers who have unsubscribed from receiving messages can be found with their e-mail and time of unsubscription in the two tabs in the block list. You can unsubscribe customers from receiving messages yourself or re-subscribe with your customer's consent. Overview with unsubscribed...<\/p>","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[29],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/304"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":4,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/304\/revisions"}],"predecessor-version":[{"id":2175,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/304\/revisions\/2175"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=304"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=304"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}