{"id":319,"date":"2022-07-20T12:03:16","date_gmt":"2022-07-20T11:03:16","guid":{"rendered":"http:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=319"},"modified":"2025-07-06T12:46:34","modified_gmt":"2025-07-06T11:46:34","slug":"e-mail-scan","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/en\/knowledgebase\/e-mail-scan\/","title":{"rendered":"E-mail scan"},"content":{"rendered":"<p><strong>An e-mail address is an important data field for a customer to communicate. Through the e-mail scan, you will have insight into the e-mail coverage of your customer base. This scan tells you how many addresses you have from your loyal customers and from your total database.<\/strong><\/p>\n\n\n\n<p>Click on 'Customers' and 'Data scans'<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"448\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452.png\" alt=\"\" class=\"wp-image-2059\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452.png 541w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452-300x247.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452-50x41.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452-15x12.png 15w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452-60x49.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/Schermafbeelding-2025-06-17-101452-100x82.png 100w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/><\/figure>\n\n\n\n<p>Click on 'E-mail scan'<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"443\" height=\"78\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133.png\" alt=\"\" class=\"wp-image-2063\" style=\"width:295px;height:auto\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133.png 443w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133-300x53.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133-50x9.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133-18x3.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133-60x11.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/image-133-100x18.png 100w\" sizes=\"(max-width: 443px) 100vw, 443px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The number of customers in your DMS are shown here versus the number of customers with a valid e-mail address.<\/h2>\n\n\n\n<p>The top columns represent the total file, the bottom ones those of the customers who have still been in your car dealership in the last 14 months.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"381\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover.png\" alt=\"\" class=\"wp-image-2254\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover.png 1601w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-300x119.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-1024x406.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-768x305.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-50x20.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-1536x609.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-18x7.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-60x24.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/08\/email-cover-100x40.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Remark:<\/strong><\/p>\n\n\n\n<p>Customers who are blocked are not counted in these statements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tip<\/h2>\n\n\n\n<p>There are options in the Contact module to increase e-mail coverage without costing you any effort. Contact MFX to discover the possibilities.<\/p>","protected":false},"excerpt":{"rendered":"<p>An email address is an important piece of customer data that enables communication. The email scan gives you an insight into the email coverage of your customer base. This scan tells you how many email addresses you have for your loyal customers and for your total customer base. Click on \u2018Your contacts\u2019 and \u2018Data scans\u2019. Click on\u2026<\/p>","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/319"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/comments?post=319"}],"version-history":[{"count":6,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/319\/revisions"}],"predecessor-version":[{"id":2288,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb\/319\/revisions\/2288"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/media?parent=319"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=319"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}