{"id":1637,"date":"2023-09-04T14:58:41","date_gmt":"2023-09-04T13:58:41","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&p=1637"},"modified":"2025-06-11T07:40:11","modified_gmt":"2025-06-11T06:40:11","slug":"pick-up-and-delivery-contactmoment","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/pick-up-and-delivery-contactmoment\/","title":{"rendered":"Moment de l'enl\u00e8vement et de la livraison"},"content":{"rendered":"

Pour confirmer un rendez-vous \u00e0 un client dont la voiture doit \u00eatre enlev\u00e9e et retourn\u00e9e, le moment de contact \"Enl\u00e8vement et livraison\" a \u00e9t\u00e9 d\u00e9velopp\u00e9.<\/p>\n\n\n\n

\u00c9tape 1<\/strong><\/h2>\n\n\n\n

S\u00e9lectionner 'Enl\u00e8vement et livraison<\/strong>comme message spontan\u00e9<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00c9tape 2<\/strong><\/h2>\n\n\n\n

Trouvez le client en recherchant les premi\u00e8res lettres de son nom et s\u00e9lectionnez-le en cliquant sur la ligne.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00c9tape 3<\/strong><\/h2>\n\n\n\n

S\u00e9lectionner le support 'courriel<\/strong>'<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00c9tape 4<\/strong><\/h2>\n\n\n\n

Remplissez les champs en cliquant dessus et cliquez sur '.mise \u00e0 jour<\/strong>'<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00c9tape 5<\/strong><\/h2>\n\n\n\n

V\u00e9rifiez la configuration de l'e-mail et cliquez sur '.envoyer<\/strong>'. Si n\u00e9cessaire, indiquez une autre adresse \u00e9lectronique de la personne qui doit recevoir une copie.<\/p>","protected":false},"excerpt":{"rendered":"

Om een afspraak te bevestigen aan een klant van wie de auto moet worden opgehaald en worden teruggebracht is het contactmoment ‘Pickup and Delivery’ ontwikkeld. Stap 1 Selecteer \u00b4Pickup and Delivery\u00b4 als spontaan bericht Stap 2 Zoek de klant door de eerste letters van de naam te zoeken en selecteer…<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1637"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=1637"}],"version-history":[{"count":7,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1637\/revisions"}],"predecessor-version":[{"id":2073,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1637\/revisions\/2073"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=1637"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1637"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}