{"id":1732,"date":"2025-06-02T20:29:51","date_gmt":"2025-06-02T19:29:51","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=1732"},"modified":"2025-06-03T17:07:39","modified_gmt":"2025-06-03T16:07:39","slug":"assistance-periode-activeren","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/assistance-periode-activeren\/","title":{"rendered":"Activer la p\u00e9riode d'assistance"},"content":{"rendered":"<p><strong>Si vous souhaitez activer une ann\u00e9e d'assistance pour un client, vous pouvez le faire \u00e0 condition que la marque soit affili\u00e9e \u00e0 un fournisseur d'assistance routi\u00e8re. Au moment o\u00f9 le moment de contact est affich\u00e9, il est possible d'activer une ann\u00e9e d'assistance.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"482\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png\" alt=\"\" class=\"wp-image-1727\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png 944w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-300x147.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-768x376.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-50x24.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-18x9.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-60x29.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-100x49.png 100w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 1<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionnez \"Activation p\u00e9riode SARA\". <br><em>SARA signifie Service Activated Roadside Assistance (assistance routi\u00e8re activ\u00e9e par le service).<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"921\" height=\"598\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2.png\" alt=\"\" class=\"wp-image-1733\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2.png 1809w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-300x98.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-1024x336.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-768x252.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-1536x504.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-60x20.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-sara-2-100x33.png 100w\" sizes=\"(max-width: 921px) 100vw, 921px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 2<\/strong><\/h2>\n\n\n\n<p>Rechercher et s\u00e9lectionner un client<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png\" alt=\"\" class=\"wp-image-1729\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png 1877w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-300x97.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1024x333.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-768x250.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1536x499.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-100x32.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 3<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionnez la nouvelle date de d\u00e9but de la p\u00e9riode d'assistance et cliquez sur \"enregistrer\".<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"671\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr.png\" alt=\"\" class=\"wp-image-1734\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr.png 1029w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-300x206.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-1024x702.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-768x526.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-50x34.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-18x12.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-60x41.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/sara-fr-100x69.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Wilt u een jaar assistance activeren voor een klant, dan kan dat op voorwaarde dat het merk is aangesloten bij een pechhulpverlener. Op het moment dat het contactmoment in beeld staat dan is het mogelijk om een jaar assistance te activeren. Stap 1 Selecteer &#8216;Activatie SARA periode&#8217;. SARA staat voor&#8230;<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1732"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=1732"}],"version-history":[{"count":3,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1732\/revisions"}],"predecessor-version":[{"id":1799,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1732\/revisions\/1799"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=1732"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1732"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}