{"id":1736,"date":"2025-06-02T20:40:05","date_gmt":"2025-06-02T19:40:05","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=1736"},"modified":"2025-06-02T22:29:40","modified_gmt":"2025-06-02T21:29:40","slug":"bedanking-voor-positieve-feedback","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/bedanking-voor-positieve-feedback\/","title":{"rendered":"Remercier pour le retour d'information positif"},"content":{"rendered":"<p><strong>Si vous recevez un commentaire positif de la part de votre client, vous pouvez utiliser un message impromptu pour le remercier de son appr\u00e9ciation et \u00e9ventuellement lui demander de publier un commentaire positif sur Google pour votre entreprise.<\/strong><\/p>\n\n\n\n<p>Vous pouvez cr\u00e9er le mod\u00e8le vous-m\u00eame ou demander \u00e0 MFX de le concevoir pour votre entreprise.<\/p>\n\n\n\n<p>S\u00e9lectionnez un message spontan\u00e9 dans le menu des contacts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"482\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png\" alt=\"\" class=\"wp-image-1727\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png 944w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-300x147.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-768x376.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-50x24.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-18x9.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-60x29.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-100x49.png 100w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 1<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionner la gratitude<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"335\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr.png\" alt=\"\" class=\"wp-image-1737\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr.png 1829w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-300x95.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-1024x324.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-768x243.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-1536x485.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-100x32.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 2<\/strong><\/h2>\n\n\n\n<p>Rechercher et s\u00e9lectionner un client<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png\" alt=\"\" class=\"wp-image-1729\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png 1877w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-300x97.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1024x333.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-768x250.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1536x499.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-100x32.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 3<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionner l'email<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr.png\" alt=\"\" class=\"wp-image-1738\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr.png 1837w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-300x67.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-1024x228.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-768x171.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-50x11.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-1536x342.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-18x4.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-60x13.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-100x22.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 4<\/strong><\/h2>\n\n\n\n<p>Cliquez sur envoyer<\/p>","protected":false},"excerpt":{"rendered":"<p>Si vous recevez un commentaire positif de la part d'un client, vous pouvez lui envoyer un message spontan\u00e9 pour le remercier de son appr\u00e9ciation, en lui demandant \u00e9ventuellement de publier un avis positif sur Google pour votre entreprise. Vous pouvez cr\u00e9er vous-m\u00eame le mod\u00e8le ou demander \u00e0 MFX de le concevoir pour votre entreprise\u2026<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=1736"}],"version-history":[{"count":3,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736\/revisions"}],"predecessor-version":[{"id":1784,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736\/revisions\/1784"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=1736"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1736"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}