{"id":1736,"date":"2025-06-02T20:40:05","date_gmt":"2025-06-02T19:40:05","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=1736"},"modified":"2025-06-02T22:29:40","modified_gmt":"2025-06-02T21:29:40","slug":"bedanking-voor-positieve-feedback","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/bedanking-voor-positieve-feedback\/","title":{"rendered":"Remercier pour le retour d'information positif"},"content":{"rendered":"<p><strong>Si vous recevez un commentaire positif de la part de votre client, vous pouvez utiliser un message impromptu pour le remercier de son appr\u00e9ciation et \u00e9ventuellement lui demander de publier un commentaire positif sur Google pour votre entreprise.<\/strong><\/p>\n\n\n\n<p>Vous pouvez cr\u00e9er le mod\u00e8le vous-m\u00eame ou demander \u00e0 MFX de le concevoir pour votre entreprise.<\/p>\n\n\n\n<p>S\u00e9lectionnez un message spontan\u00e9 dans le menu des contacts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"482\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png\" alt=\"\" class=\"wp-image-1727\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr.png 944w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-300x147.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-768x376.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-50x24.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-18x9.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-60x29.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contactmoment-fr-100x49.png 100w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 1<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionner la gratitude<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"335\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr.png\" alt=\"\" class=\"wp-image-1737\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr.png 1829w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-300x95.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-1024x324.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-768x243.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-1536x485.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-bedankt-fr-100x32.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 2<\/strong><\/h2>\n\n\n\n<p>Rechercher et s\u00e9lectionner un client<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png\" alt=\"\" class=\"wp-image-1729\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1.png 1877w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-300x97.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1024x333.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-768x250.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-50x16.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-1536x499.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-18x6.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-60x19.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/fr-bedank-1-100x32.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 3<\/strong><\/h2>\n\n\n\n<p>S\u00e9lectionner l'email<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr.png\" alt=\"\" class=\"wp-image-1738\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr.png 1837w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-300x67.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-1024x228.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-768x171.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-50x11.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-1536x342.png 1536w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-18x4.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-60x13.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/06\/contact-frrr-100x22.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9tape 4<\/strong><\/h2>\n\n\n\n<p>Cliquez sur envoyer<\/p>","protected":false},"excerpt":{"rendered":"<p>Ontvangt u een mooie feedback van uw klant dan kunt u via een spontaan bericht uw klant bedanken voor de mooie waardering met eventueel een verzoek om een mooie Google Review te posten voor uw bedrijf. De template kunt u zelf maken of door MFX laten ontwerpen voor uw bedrijf&#8230;.<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=1736"}],"version-history":[{"count":3,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736\/revisions"}],"predecessor-version":[{"id":1784,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/1736\/revisions\/1784"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=1736"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1736"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}