{"id":2630,"date":"2025-10-09T08:40:35","date_gmt":"2025-10-09T07:40:35","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=2630"},"modified":"2025-10-10T22:02:12","modified_gmt":"2025-10-10T21:02:12","slug":"verschillende-e-mail-afzenders-instellen-op-uw-contactmomenten","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/verschillende-e-mail-afzenders-instellen-op-uw-contactmomenten\/","title":{"rendered":"D\u00e9finissez diff\u00e9rents exp\u00e9diteurs d'e-mails dans vos moments de contact"},"content":{"rendered":"<p>Dans les moments de contact, vous pouvez d\u00e9finir le profil \u00e0 partir duquel un message doit \u00eatre envoy\u00e9. De votre adresse \u00e9lectronique g\u00e9n\u00e9rale, de votre adresse \u00e9lectronique de vente ou de votre adresse \u00e9lectronique apr\u00e8s-vente.<\/p>\n\n\n\n<p><strong>Instructions :<\/strong><\/p>\n\n\n\n<ul>\n<li>Dans le menu principal, s\u00e9lectionnez '<strong>contact<\/strong>l'option '<strong>moments de contact<\/strong>&#8216;<\/li>\n\n\n\n<li>S\u00e9lectionnez un moment de contact cr\u00e9\u00e9 dans votre parcours client<\/li>\n\n\n\n<li>Cliquez sur le bouton '<strong>personnaliser<\/strong>' pour ouvrir la bo\u00eete de dialogue de l'instant de contact<\/li>\n\n\n\n<li>Dans le menu '<strong>profil de transport<\/strong>Vous pouvez s\u00e9lectionner le profil \u00e0 partir duquel le message doit \u00eatre envoy\u00e9 : G\u00e9n\u00e9ral, Ventes ou Apr\u00e8s-vente<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"627\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5.png\" alt=\"\" class=\"wp-image-2631\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5.png 840w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-300x224.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-768x573.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-50x37.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-16x12.png 16w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-60x45.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-5-100x75.png 100w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p><strong>Vue d'ensemble des adresses \u00e9lectroniques d\u00e9finies<\/strong><\/p>\n\n\n\n<ul>\n<li>cliquez sur '<strong>mon profil<\/strong>en haut \u00e0 gauche de l'\u00e9cran<\/li>\n\n\n\n<li>cliquez sur le bouton '<strong>envoyer des profils de courrier \u00e9lectronique<\/strong>&#8216;<\/li>\n\n\n\n<li>les adresses \u00e9lectroniques de l'exp\u00e9diteur d\u00e9finies sont affich\u00e9es<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"317\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6.png\" alt=\"\" class=\"wp-image-2632\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6.png 631w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-300x151.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-50x25.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-18x9.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-60x30.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-6-100x50.png 100w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/figure>\n\n\n\n<p><strong>Personnalisation des profils de messagerie<\/strong><\/p>\n\n\n\n<p>Il est possible de faire effectuer par MarketingFX un ajustement de vos profils d'e-mail. Il n'est pas possible de le faire soi-m\u00eame. Les ajustements seront effectu\u00e9s pour vous gratuitement.<\/p>","protected":false},"excerpt":{"rendered":"<p>In de contactmomenten kunt u instellen vanaf welk profiel u een bericht wilt laten versturen. Vanaf uw algemene e-mail adres, uw sales e-mail of after sales e-mail. Instructies: Overzicht van ingestelde e-mail adressen E-mail profielen aanpassen Het is mogelijk om een aanpassing uit te laten voeren door MarketingFX op uw&#8230;<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[108,26],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2630"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=2630"}],"version-history":[{"count":2,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2630\/revisions"}],"predecessor-version":[{"id":2638,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2630\/revisions\/2638"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=2630"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=2630"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=2630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}