{"id":2667,"date":"2025-10-10T14:32:51","date_gmt":"2025-10-10T13:32:51","guid":{"rendered":"https:\/\/help.contactmodule.com\/?post_type=ht_kb&#038;p=2667"},"modified":"2025-10-10T22:00:23","modified_gmt":"2025-10-10T21:00:23","slug":"e-mail-niet-afgeleverd-automatisch-naar-de-bellijst","status":"publish","type":"ht_kb","link":"https:\/\/help.contactmodule.com\/fr\/knowledgebase\/e-mail-niet-afgeleverd-automatisch-naar-de-bellijst\/","title":{"rendered":"L'e-mail n'a pas \u00e9t\u00e9 d\u00e9livr\u00e9 ? Automatiquement vers la liste d'appels."},"content":{"rendered":"<p>Si un contact ne peut pas \u00eatre envoy\u00e9 par e-mail, il est automatiquement plac\u00e9 dans la liste d'appels. Vous pouvez donc toujours attirer l'attention de votre client sur le moment du contact.<\/p>\n\n\n\n<p><strong>Instructions<\/strong><\/p>\n\n\n\n<ul>\n<li>Cliquez sur \"liste d'appels\" dans le menu principal \"moment de contact\".<\/li>\n\n\n\n<li>Cliquez sur \"contact moment - email non d\u00e9livr\u00e9\".<\/li>\n\n\n\n<li>Appelez le client si vous le jugez n\u00e9cessaire et d\u00e9cochez ou supprimez la ligne.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"169\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-1024x169.png\" alt=\"\" class=\"wp-image-2668\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-1024x169.png 1024w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-300x50.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-768x127.png 768w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-50x8.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-18x3.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-60x10.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23-100x17.png 100w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-23.png 1526w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Conseil<\/strong>!<\/p>\n\n\n\n<p>Si vous ne voyez pas le moment du contact dans la vue en liste, cliquez sur le menu en haut \u00e0 droite et s\u00e9lectionnez les champs que vous souhaitez voir appara\u00eetre dans votre \u00e9cran. Ceux-ci seront m\u00e9moris\u00e9s. D'ailleurs, l'ordre des champs peut \u00eatre d\u00e9termin\u00e9 en les d\u00e9pla\u00e7ant dans le menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"183\" src=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24.png\" alt=\"\" class=\"wp-image-2669\" srcset=\"https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24.png 472w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-300x116.png 300w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-50x19.png 50w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-18x7.png 18w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-60x23.png 60w, https:\/\/help.contactmodule.com\/wp-content\/uploads\/2025\/10\/image-24-100x39.png 100w\" sizes=\"(max-width: 472px) 100vw, 472px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Mocht een contactmoment als e-mail niet kunnen worden afgeleverd, dan wordt het contactmoment automatisch in de bellijst geplaatst. Zodoende kunt u het contactmoment alsnog onder de aandacht brengen bij uw klant. Instructies Tip! Ziet u het contactmoment niet in de lijstweergave staan, klik dan op het menu rechtsboven en selecteer&#8230;<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[108,21,22],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2667"}],"collection":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/comments?post=2667"}],"version-history":[{"count":1,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2667\/revisions"}],"predecessor-version":[{"id":2670,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb\/2667\/revisions\/2670"}],"wp:attachment":[{"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/media?parent=2667"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=2667"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.contactmodule.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=2667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}