1. Home
  2. What's new
  3. Fact. An appointment confirmation that falls on a Sunday will not be sent
  1. Home
  2. Contact moment
  3. Send list
  4. Fact. An appointment confirmation that falls on a Sunday will not be sent
  1. Home
  2. Contact moment
  3. Contact moments
  4. Fact. An appointment confirmation that falls on a Sunday will not be sent

Fact. An appointment confirmation that falls on a Sunday will not be sent

To avoid customers receiving an appointment confirmation because a work order cannot be closed.

You have to deal with it in practice. That sometimes we have to be smarter than a system. For example, if you have ordered parts for a customer that are on backorder. You want to keep the work order in view and cannot delete it.

If you set the work order date or plan date on a Sunday, no appointment confirmation will be charged and the customer will not receive unnecessary communication.

If you want to use a fixed date for this, you can also do so on 25 December, 31 December or 1 January.

Updated on 10/10/2025

Related Articles